Monday, October 25

14:30 WEST

Registration opens
Monday October 25, 2021 14:30 - 18:30 WEST
1st floor foyer

15:00 WEST

Resort site visit - W Residences Algarve
A hard hat visit of the still-in-development W Residences Algarve, including welcome drink, presentation of the development and tour of the site. (Time includes transport by coach, limited numbers.)

Meet at the registrion desk to be escourted to the front of the hotel.

Monday October 25, 2021 15:00 - 18:15 WEST
Reg Desk

17:30 WEST

Walk and Talk
Let fresh air and movement bring a new energy to your networking. Explore the beautiful grounds of the Tivoli Marina Vilamoura resort whilst catching up with contacts and making new ones in this relaxed outdoor networking and wellbeing session.

Monday October 25, 2021 17:30 - 18:30 WEST
Hotel grounds/beach

18:30 WEST

Welcome Reception
The R&R Welcome reception is sponsored by Turismo de Portugal, located by Purobeach Poolside. Enjoy a delicious cocktail dinatoire menu in addition to live cooking stations and cocktails prepared by The Algarve Hotel and Tourism School, including: 

Live cooking stations:   

  • Barley, Octopus, portuguese sausage and spicy pear with port wine    
  • Smashed bread with cabbage and Pork Cheakpea stuffed in red wine    
  • Local pastry specialities
And cocktails including:    

  • Algarve Punch - Portuguese Vodka, bitter almond liqueur and lemon juice    
  • Blue Sea - Portuguese Gin, passion fruit liqueur, blue curaçau, lemon juice and edible flowers    
  • Oporto No. 5 - Graham`s Blend Nº5 White Port, Portuguese lemon liqueur, dry Portuguese sparkling white wine and fresh melissa leaves.  
A great way to kick start the event!   

Monday October 25, 2021 18:30 - 20:30 WEST
Tuesday, October 26

07:30 WEST

5k Run
Start the first conference day with a spring in your step. Join other runners for 5k on the grounds of the Tivoli Marina Vilamoura resort.

Tuesday October 26, 2021 07:30 - 08:15 WEST

08:00 WEST

Welcome refreshments / exhibition open
Tuesday October 26, 2021 08:00 - 09:00 WEST
Fenix 4-7 & Terraces

09:00 WEST

Government Address and Welcome
A warm welcome to Portugal and to R&R from a government representative and Questex.

avatar for Rita Marques

Rita Marques

Government of Portugal, Secretary of State for Tourism
Rita Marques holds a degree (1998) and a master’s degree (2000) in Electrical and Computer Engineering from the University of Porto’s School of Engineering and has an MBA (2007) from the University of Southern California. She has also completed several executive leadership programmes... Read More →
avatar for Alexi Khajavi

Alexi Khajavi

Questex, President - Travel + Hospitality
Alexi Khajavi is President of the Hospitality + Travel Group for Questex LLC. Khajavi, who brings more than 17 years of travel, hospitality and marketing and sales experience to his position, joined Questex in 2014 as senior managing director of Destination Develop, a new digital... Read More →

Tuesday October 26, 2021 09:00 - 09:20 WEST
Fenix 1-3

09:20 WEST

CEO Interview: Leading Resort Transformation
The leader of an innovative leisure hospitality group shares views on the transformation of the resort and residential market following the pandemic, changing travel markets and evolving consumer demand.

avatar for Edgar Ollé

Edgar Ollé

Christie & Co, Managing Director - Spain and Portugal
avatar for Dillip Rajakarier

Dillip Rajakarier

Minor Hotels, CEO
Dillip Rajakarier is Group CEO of Minor International (MINT), and CEO of Minor Hotels (MH).Rajakarier joined MH in 2007 as Chief Finance & Investment Officer and was promoted to COO in 2008. In 2011 he was promoted to CEO, and more recently in January 2020, he was appointed Group... Read More →

Tuesday October 26, 2021 09:20 - 09:40 WEST
Fenix 1-3

09:40 WEST

Economics Keynote: Rebuilding After the Crisis
The pandemic has wreaked havoc on the world's economies. As the sanitary emergency gets under control, how are markets responding? Can a full recovery be expected soon? Will deployment of the vaccine suffice to restore confidence? How will the travel market be affected by the new economic landscape?

avatar for Helen McDermott

Helen McDermott

Tourism Economics, Lead Economist
Helen is Director of Global Forecasting at Tourism Economics, with more than a decade of experience in economic modelling and consultancy. She specializes in tourism forecasting, tourism economic impact analysis including Tourism Satellite Account analysis and providing bespoke scenario... Read More →

Tuesday October 26, 2021 09:40 - 10:05 WEST
Fenix 1-3

10:05 WEST

Supporting Recovery: The Role of Governments
Travel destinations across the world need all the help they can get to keep their businesses going and attract travellers as soon as the market picks up again. What are local authorities and governments doing to support the sector, restart travel and help revive destinations? What more can be done? Is there a need for more international cooperation?

avatar for Rita Marques

Rita Marques

Government of Portugal, Secretary of State for Tourism
Rita Marques holds a degree (1998) and a master’s degree (2000) in Electrical and Computer Engineering from the University of Porto’s School of Engineering and has an MBA (2007) from the University of Southern California. She has also completed several executive leadership programmes... Read More →
avatar for Patrick Whyte

Patrick Whyte

Hospitality Insights, Editor in Chief

Tuesday October 26, 2021 10:05 - 10:30 WEST
Fenix 1-3

10:30 WEST

A Different Landscape: The Resort Market
Where has the crisis left the hospitality and residential markets? Two presentations will give an overview of the market post-COVID to plan for the recovery.

avatar for Paula Sequeira

Paula Sequeira

Savills Aguirre Newman, Director, Consultancy
Paula joined Savills in 2008, having rotated around the Research, Consultancy and Investment Departments. Prior to joiningSavills, Paula led the opening of a real estate agency for the residential market. Paula is passionate about the Financial and Hospitality Industries.Graduated... Read More →
avatar for Thomas Emanuel

Thomas Emanuel

STR, Director
Thomas Emanuel a Director at STR. He is based in London, and leads a team focused on driving business with Industry Partners.He has spent his entire career in the hospitality industry, beginning in 2000 with Miki Travel, before joining Hyatt Hotel & Resorts, where he gained experience... Read More →

Tuesday October 26, 2021 10:30 - 11:00 WEST
Fenix 1-3

11:00 WEST

Refresh and Network
Tuesday October 26, 2021 11:00 - 11:45 WEST
Fenix 4-7 & Terraces

11:45 WEST

Opportunities in Leisure: Investing in R&R Real Estate
The expected recovery of leisure hospitality, opportunities in resorts and potential availability of distressed assets is attracting attention from investors. Who are the new and existing investors looking at the segment, what deals are to be expected, and how much change will happen in the resort investment landscape?

avatar for Tina Yu

Tina Yu

KSL Capital Partners, Principal
avatar for Pedro Seabra

Pedro Seabra

Explorer Investments, Senior Partner
avatar for Jorge Ruiz

Jorge Ruiz

CBRE, Head of Hotels, Spain
avatar for Javier Arús

Javier Arús

Azora, Managing Partner – Hotels
avatar for Benjamin Habbel

Benjamin Habbel

Limestone, Founder & CEO
Benjamin is the Founder & CEO of Limestone Capital AG, a real estate, private equity and hospitality firm headquartered in Zug, Switzerland. Limestone Capital builds and operates lifestyle hotels across Europe. He also serves as CEO of Aethos, a tech-enabled hotel management company.Benjamin... Read More →

Tuesday October 26, 2021 11:45 - 12:25 WEST
Fenix 1-3

12:25 WEST

We're all in it Together: Reviewing Stakeholder Relations
How have the relations between owners, operators, brands and lenders evolved during Covid and what lessons can be learnt to better align their interests? Are third-party operators likely to become more prominent?

avatar for Helena Murano Carney

Helena Murano Carney

CaixaBank, Director Hotels & Tourism
avatar for Ronit Copeland

Ronit Copeland

Copeland Hospitality, CEO & Founder
Ronit Copeland is a hotel & lifestyle expert with over 25 years of experience in the hospitality & tourism business. Her passion for hotels & lifestyle products along with unparalled expertise led her to establish Copeland Hospitality, a firm specializing in creative tailor-made solutions... Read More →
avatar for Margarida Almeida

Margarida Almeida

Amazing Evolution, CEO
avatar for Miguel  Casas Albandor

Miguel Casas Albandor

Stoneweg Hospitality, Managing Director
Managing Director at Stoneweg Hospitality

Tuesday October 26, 2021 12:25 - 13:00 WEST
Fenix 1-3

13:00 WEST

Networking Lunch with a View
Network with R&R delegates in the exhibition, or enjoy your lunch outdoors on the waterview and ocean view terrace

Tuesday October 26, 2021 13:00 - 14:20 WEST
Fenix 4-7 & Terraces

14:10 WEST

Destination Roundtables - Itally
avatar for Lorenzo Felici

Lorenzo Felici

Artelia Hospitality, Managing Director - Global Hospitality
avatar for Marc-Olivier Assouline

Marc-Olivier Assouline

PineBridge Benson Elliot

Tuesday October 26, 2021 14:10 - 15:00 WEST
Pegaso 1-3

14:10 WEST

Marketing your Resort Development: Best Practices and Innovative Tools
How do you promote your properties and increase interest from your target buyers and guests, particularly when travel is limited? A closer look at traditional and new marketing tools.

avatar for Chris Graham

Chris Graham

Graham Associates, Managing Director
Former Group Marketing Director at leading real estate agency Hamptons International, Chris founded London-based consultancy Graham Associates to specialise in the branding and marketing of international luxury residential real estate. Since 2005, Chris and his team have worked on... Read More →
avatar for Bruno Silvério

Bruno Silvério

United Investments Portugal, Marketing & Communication Director
I was born in Abrantes 40 years ago but since two years old I lived in Oeiras. Moved 7 years ago and fell in love with algarve and Faro. Soon I began to feel the attractiveness of communication and people. I like doing BTT, Padel and football. Family is key to my wellbeing: my wife... Read More →
avatar for Magdalena  Osmola

Magdalena Osmola

Vale do Lobo, Marketing Director
avatar for Elodie Casola

Elodie Casola

Arum Group, Marketing and Communications Director
ELODIE CASOLÁ Marketing and Communication Director of Arum. Responsible for the marketing of all the group's real estate projects.Previously, Director of Marketing and Development at T&L (INDRA), developing business with developers, hotel operators and investors in the USA, Caribbean... Read More →

Tuesday October 26, 2021 14:10 - 15:00 WEST
Neptuno 1-3

14:10 WEST

Destination Roundtables - Greece
avatar for Thomas Emanuel

Thomas Emanuel

STR, Director
Thomas Emanuel a Director at STR. He is based in London, and leads a team focused on driving business with Industry Partners.He has spent his entire career in the hospitality industry, beginning in 2000 with Miki Travel, before joining Hyatt Hotel & Resorts, where he gained experience... Read More →
avatar for Hilda  Alisandratou

Hilda Alisandratou

Associate Director, Investment Promotion & Facilitation
Hilda is a strong tourism and finance investment professional skilled in Marketing Management, Investment Promotion, Negotiation, Analytical Skills, Entrepreneurship, and International Business, holding a Master’s degree in Hospitality & Tourism Management from the University of... Read More →
avatar for Dimitris Tryfon

Dimitris Tryfon

Charamida Investment Group
Owner of 2 Hotels in Greece (Santorini & Lesbos). Owner of a serviced apartments complex in coastal Athens. Interested in investing in medical/wellness and senior living products in Greece/ South Europe. My core business is pharmaceuticals and I am an executive shareholder in the... Read More →
avatar for Dr. Georgios Kaloutsakis

Dr. Georgios Kaloutsakis

Hersonissos Group Hotels, CEO

Tuesday October 26, 2021 14:10 - 15:00 WEST
Pegaso 6-8

14:10 WEST

Destination Roundtables - Portugal
avatar for Luís Araújo

Luís Araújo

Turismo de Portugal, President
Luis Araújo is the President of Turismo de Portugal (Portuguese National Tourism Authority) since February 2016. Previously was a Board Member at Group Pestana responsible for the Hispanic America hotels operations (Argentina, Venezuela, Colombia and Cuba). He was also Head of Development... Read More →
avatar for João Brion Sanches

João Brion Sanches

Vilamoura World, CEO
avatar for Julio Delgado

Julio Delgado

Ombria Resort, CEO
As a 20 years experience´s senior hospitality and real estate executive, I have been engaged in developing and executing revenue and unit growth strategies, and improving operating efficiency. I bring a wealth of experience managing some of Southern Europe’s leading mixed-used... Read More →

Tuesday October 26, 2021 14:10 - 15:00 WEST
Pegaso 6-8

14:10 WEST

Destination Roundtables - Spain
avatar for Gustavo Cumella Montserrat

Gustavo Cumella Montserrat

CBRE, Associate Director
Gustavo joined the CBRE Hotels team in early 2015 as a consultant based in Spain’s Barcelona office. Since joining he has mainly focused on hotel brokerage mandates as well as operator selection processes around Spain.
avatar for Luis Arsuaga Rato

Luis Arsuaga Rato

NH Hotel Group, SVP Global Development
avatar for Joan Vidiella

Joan Vidiella

Spinnia, Managing Partner

Tuesday October 26, 2021 14:10 - 15:00 WEST
Pegaso 1-3

14:15 WEST

Destination Roundtables - Cyprus
avatar for George Campanellas

George Campanellas

Invest Cyprus, CEO
George Campanellas is the Chief Executive Officer of the Cyprus Investment Promotion Agency (Invest Cyprus) and the Vice President of the Cyprus Investment Funds Association (CIFA). He has nearly twenty years of professional experience in Cyprus and abroad, working with the DG Competition... Read More →

Tuesday October 26, 2021 14:15 - 15:00 WEST
Pegaso 1-3

15:00 WEST

Refresh and Network
Tuesday October 26, 2021 15:00 - 15:45 WEST
Fenix 4-7 & Terraces

15:45 WEST

Post-pandemic operations: How to increase profitability while following new requirements
The pandemic has changed guest expectations as well as brought new regulatory requirements to hospitality operations. How can these new measures be incorporated in operational strategies to ensure profitability?

avatar for Michael Grove

Michael Grove

Hotstats, Chief Operating Officer
Michael is a Chief Operating Officer at Hotstats. Hotstats provide monthly P&L benchmarking for the hotel industry, collecting detailed financial data from over 5,000 hotels worldwide from over 100 brands and independent hotels, and provides over 550 different KPIs covering all operating... Read More →
avatar for João Costa

João Costa

Details Hotels, COO Details Hotels & Resorts SA
avatar for Theodor Kubak

Theodor Kubak

Value One Hospitality, Managing Partner
Theodor Kubak is a Managing Partner at Arbireo Hotel Invest the Hotel Investment, Asset Management and Management arm of Arbireo Capital. In this role, he oversees the firm’s hospitality acquisition and asset management activities.From 2007 onwards Theodor has been contributing... Read More →
avatar for Mary-Beth Cutshall

Mary-Beth Cutshall

Amara Capital, Founder & Managing Partner
Passionate about creating more hotel ownership and leadership diversity, Mary Beth founded Amara Capital in 2018, a top hotel DE&I investment platform for high-net worth women and minority investors to gain access into hospitality, multi-family, and retail real estate.Most recently... Read More →
avatar for Konstantinos Santikos

Konstantinos Santikos

Santikos Collection, Managing Director
Konstantinos is the Managing Director of Santikos Collection since 2018 and has been involved and leading the Santikos Collection hospitality group as General Manager for the Princess Resort until 2012 and head of Sales & Reservations up. He has worked at UBS bank in Zurich Switzerland... Read More →

Tuesday October 26, 2021 15:45 - 16:45 WEST
Pegaso 6-8

15:45 WEST

Design and Experience: Resort Case Studies
A showcase of unique resorts in which key design choices create valuable assets and create unique experiences to meet guests' needs.


Henrique Veiga

Sublime Hotels
avatar for Tiago Venancio

Tiago Venancio

Fosun Tourism Group – Casa Cook | Cook’s Club, Hotel Development

Tuesday October 26, 2021 15:45 - 16:45 WEST
Neptuno 1-3

15:45 WEST

Financing R&R hospitality
As lenders are more cautious about hospitality, what new financing structures will support the growth of the sector?

avatar for Monika Zec

Monika Zec

Intercapital, Head of Investment Banking
Monika joined InterCapital Securities Ltd, the largest private financial institution in the region in 2011 and is currently leading their Investment Banking Department. She has over 10 years of experience in finance, executing a range of sizeable transactions in the M&A and capital... Read More →
avatar for Helena Murano Carney

Helena Murano Carney

CaixaBank, Director Hotels & Tourism
avatar for Alexandre Sogno

Alexandre Sogno

Global Asset Solutions, CEO - Senior Asset Manager
Alex Sogno, CEO, Global Asset Solutions, said: “I started my career at HVS in New York after having met Steve Rushmore (HVS founder) at Lausanne while I was studying. I learned how to do valuation and feasibility studies, and after I moved to Cushman & Wakefield, I found myself... Read More →
avatar for Helena Burstedt

Helena Burstedt

Aliseda, Head of Hotels
Helena is currently Head of Hotels at Aliseda (owned by Blackstone and Bank Santander) in Spain, carrying out active asset management and/or disinvestment of the more than 50 owned hotels across Spain. Previously, Helena co-headed the Transaction Real Estate department at EY and led... Read More →

Tuesday October 26, 2021 15:45 - 16:45 WEST
Pegaso 1-3

17:00 WEST

Theatrical Session: The Trials and Tribulations of a Resort Developer
Back in 2017, our first theatrical session featured a wannabe resort developer meeting consultants, architects, planners, lenders to plan get his project off the ground. It is now under construction, and not all is going to plan. Will it all be worth it?

avatar for Ben Martin

Ben Martin

HKS, Principal
Ben Martin has a considerable catalogue of experience as a consultant focusing on real estate economics, with a particular emphasis on resorts, residential, leisure and mixed-use development. He has completed projects across a broad range of countries in Europe, Central Asia, the... Read More →

Tuesday October 26, 2021 17:00 - 18:00 WEST
Fenix 1-3

18:30 WEST

R&R & HOTEC EU Gala Reception
The Gala reception is sponsored by Minor Hotels is located at Lakeside. Delegates will be joined by HOTEC Europe delegates,  increasing delegates networking opportunities.

A night not to be missed including wonderful food and drinks as well as some games alongside great music.  

Please note the official reception will finish at 8:30 PM but delegates are welcome to carry on networking and enjoying the evening by the Lakeside (a cash bar will operate after 8:30pm)  

Don't forget to tweet photos using hashtag #RandR21 

Tuesday October 26, 2021 18:30 - 20:30 WEST
Fenix 1-3
Wednesday, October 27

07:10 WEST

Beach Yoga
Start the day with a gentle yoga session on the powder-soft sand of Purobeach Vilamoura Beachfront. Please meet at 07:10 prompt to be guided to the beach.  

Wednesday October 27, 2021 07:10 - 08:00 WEST

08:30 WEST

Breakfast Roundtables - Health Resorts: Looking after guests' experiences and health beyond wellness
avatar for Jean-Francois Garneau

Jean-Francois Garneau

INITIAL Stratégie et développement sàrl, Founder and CEO
Strategic thinker and creative builder, JF is CEO and founder of INITIAL Real Estate, a Swiss-based innovative strategic planning and project management company specializing in resort and hospitality, and Founder of ALIŌ - Building Wellbeing, a global advisory, building wellbeing... Read More →

Wednesday October 27, 2021 08:30 - 09:15 WEST
Ocean Lounge

08:30 WEST

Breakfast Roundtables - Luxury: What does it mean now?

Juan Garnica Álvarez-Alonso

Savills Aguirre Newman, Executive Director. Head of Hotels

Relja Radosavljevic

Mirum Group, Head of Design

Wednesday October 27, 2021 08:30 - 09:15 WEST
Ocean Lounge

08:30 WEST

08:30 WEST

Breakfast Roundtable - Senior Living: hospitality’s retirement property revenue opportunity
avatar for Andrew R. Coutts

Andrew R. Coutts

Promatura, Portugal Partner
Andrew, an 80’s vintage London hotelier, has specialized in hospitality and mixed-use real estate development planning and management for some 30 years, mostly focused in Portugal; project examples include the Ritz Four Seasons, the Vilamoura Hilton and Conrad Algarve.Andrew is... Read More →
avatar for Peter Robinson

Peter Robinson

Promatura, Principal
Peter is the European Director of ProMatura, delivering research and advisory services to stakeholders in the European senior living property and lifestyle sector.Peter is a member of the ARCO Advisory Council (Associated Retirement Community Operators), forum for leading experts... Read More →

Wednesday October 27, 2021 08:30 - 09:15 WEST
Ocean Lounge

09:00 WEST

Welcome refreshments/exhibition open
Wednesday October 27, 2021 09:00 - 09:30 WEST
Fenix 4-7 & Terraces

09:30 WEST

Welcome Back
A warm welcome back to the conference for a second day of inspiring discussions.

Wednesday October 27, 2021 09:30 - 09:40 WEST
Fenix 1-3

09:40 WEST

CEO Panel: Re-Building the Leisure Hospitality Experience
Hospitality and travel leaders look at new and accelerated leisure hospitality trends, from experiential travel to hybrid hospitality, key segments, design, sustainability etc.

avatar for Ramón Braña Cobas

Ramón Braña Cobas

Oca Hotels, Chief Executive Officer
OCA HOTELS CEO from 2014
avatar for Roger Allen

Roger Allen

RLA Global, CEO
Roger is the Group Chief Executive Officer of RLA Global, a recognized global advisory to investors, owners, developers and management companies.  Specialized in hospitality, leisure, recreation, wellbeing and health tourism related to hotels, resorts, residential, mixed-use, healthcare... Read More →
avatar for Ramón Aragonés

Ramón Aragonés

NH Hotel Group, CEO
Ramón Aragonés (Madrid, 1954) studied Hospitality and Tourism Management in the University of Palma de Mallorca (Spain) and holds a Master’s Degree in International Hotel Management from the Louvain University (Belgium).He has developed the majority of his career within the hospitality... Read More →
avatar for Georg Schmickler

Georg Schmickler

DER Touristik Group GmbH, CEO Hotel Division

Wednesday October 27, 2021 09:40 - 10:20 WEST
Fenix 1-3

10:30 WEST

Residential Market: The New Home away from Home
What are the new options for the residential segment in leisure hospitality: second homes, branded residential, shared accommodation, extended stay and more.

avatar for Christian Michel

Christian Michel

Wyndham Hotels & Resorts, Vice President Europe
avatar for Arturo	Rueda

Arturo Rueda

Sotogrande, Head of Feasibility and Business Planning
Arturo Rueda has been working as Head of Feasibility and Business Planning for the last five years at Sotogrande S.A., fully owned by Orion Capital Managers. Before that he held positions at Morgan Stanley Investment Banking division for two years and worked at Sacyr – infrastructure... Read More →
avatar for Philip Bacon

Philip Bacon

Horwath HTL, Senior Director
A hospitality and real estate specialist with over 35 years’ experience in professional business advisory services and general management in a wide range of independently-managed and publicly-listed international companies. Comprehensive experience of all aspects of hotel and resort... Read More →
avatar for Jesús Abellán Gómez

Jesús Abellán Gómez

Arum, CEO
JESÚS ABELLÁN, CEO of Arum Group. Real estate expert specialized in strategic planning. Involved in Joint Venture operations, restructuring, sale and purchase of assets and companies.CEO of Impulse Asset BCN, real estate investment manager in different European countries.Managing... Read More →
avatar for Daniel Correia

Daniel Correia

United Investments Portugal, General Manager Real Estate

Wednesday October 27, 2021 10:30 - 10:45 WEST
Fenix 1-3

11:15 WEST

Refresh and Network
Wednesday October 27, 2021 11:15 - 11:30 WEST
Fenix 4-7 & Terraces

12:00 WEST

Inspiring Resorts: Rethinking Development Concepts
The story of the Eulanda Hills resort from concept to development, examining innovative design, generating different revenue streams and reducing risks.

avatar for Abhay 	Bakaya

Abhay Bakaya

Senior Vice President, Development, SH Hotels & Resorts

Wednesday October 27, 2021 12:00 - 12:15 WEST

12:15 WEST

Conscious Hospitality: Making ESG Integral to the Resort Business
ESG goals are now a key requirement for both travellers and investors, whether it is sustainability, avoiding overtourism, social goals and more. How to establish and to implement clear and effective goals for resorts?

avatar for Prof. Alessandra Priante

Prof. Alessandra Priante

UNWTO, Director, Regional Department for Europe
Alessandra Priante is the Director for Europe at UNWTO, the UN agency that promotes sustainable, responsible and universally accessible tourism. She was previously the Chief of multilateral relations and tourism policy in Italy for the Ministries where tourism was positioned (Ministry... Read More →
avatar for Ioannis Orfanos

Ioannis Orfanos

Arbitrage Real Estate Advisors, Partner
Ioannis is a Founding Partner at Arbitrage Real Estate. He has more than 15 years of experience in real estate investment, management and advisory. He brings real estate development, sustainable investing and green finance expertise.Ioannis is splitting his time between London and... Read More →
avatar for Maribel Esparcia Pérez

Maribel Esparcia Pérez

ESHClub, Founding Partner
To put sustainability at the hospitality business's core and support leaders to see our industry as a force for good. I started the ESHClub in 2019, I have my online course, and I teach at different universities. University Professor at as ICD Business School, University of Lleida... Read More →
avatar for Ana Beatriz

Ana Beatriz

Ana Beatriz was born in a hotel, where her mother held the title of General Manager, the first woman in Portugal in that position. The passion for hospitality, imprinted on her DNA, led her to this exact moment of her life and career – bringing hotels to live.At the age of 12, she... Read More →
avatar for Margarida Caldeira

Margarida Caldeira

Broadway Malyan, Head of Hospitality, Board Director
Margarida de Ordaz Caldeira is a hospitality specialist who has played a key role in the success of Broadway Malyan for almost a quarter of a century.She launched the Lisbon studio, Broadway Malyan’s first outside the UK, with current group chairman Stuart Rough in 1996 and subsequently... Read More →

Wednesday October 27, 2021 12:15 - 13:00 WEST
Fenix 1-3

13:00 WEST

Keynote: We'll Always Have Travel
Whatever adversity the world goes through, people will always seek to expand their minds through travel, culture and sharing experiences. This inspirational talk will serve as a cheer to hospitality and travel professionals, who will always inspire others in their journeys.

avatar for Eulanda Shead- Osagiede

Eulanda Shead- Osagiede

Hey! Dip Your Toes In, Award-winning content creator, TEDx Speaker, DEI consultant, Co-Founder
Award-winning content creator, influencer, and DEI marketing consultant, Eulanda Shead Osagiede has over 18 years of experience working in the education, travel and media sectors. Her roles have ranged from journalist, brand marketing consultant, creative lead, to workshop facilitator--working... Read More →

Wednesday October 27, 2021 13:00 - 13:20 WEST
Fenix 1-3

13:20 WEST

Closing Remarks
Wednesday October 27, 2021 13:20 - 13:30 WEST
Fenix 1-3

13:30 WEST

Closing Lunch
Share your takeaways from the event over our closing lunch at the venue's Chilli Restaurant.

Wednesday October 27, 2021 13:30 - 15:00 WEST
Chilli Restaurant
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